Archives

Aylsham and Holt Santander branches to close

The Aylsham and Holt branches of Santander are to close in the summer as the bank reshapes its branch network.

The two branches will be among 140 nationally to shut in response to changes in how customers are choosing to carry out their banking.

Aylsham’s Red Lion Street branch will close on July 4, and the Holt one on June 13.

Santander’s future branch network will be made up of a combination of larger branches offering improved community facilities to support local businesses and customers, and smaller branches using the latest technology to offer customers more convenient access to banking services.

Santander has consulted its trade unions on the proposed changes and will seek to find alternative roles for the 1,270 colleagues affected wherever possible. Santander expects to be able to redeploy around a third of those affected and will be closely supporting colleagues over the coming weeks as the consultation process continues.

Santander will also support customers of closing branches to find other ways to bank that best suit their needs, including individual help to find alternative branches and access digital, telephone and Post Office banking services.

Around 100 Santander branches will be refurbished over the next two years through an investment of £55m. Work to improve the North Walsham branch has already been carried out and the new-look branch was re-opened in November.

Susan Allen, head of retail and business banking, said: “The way our customers are choosing to bank with us has changed dramatically in recent years, with more and more customers using online and mobile channels. As a result, we have had to take some very difficult decisions over our less visited branches, and those where we have other branches in close proximity.”

The Aylsham branch of Santander