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Aylsham and Holt Santander branches to close

The Aylsham and Holt branches of Santander are to close in the summer as the bank reshapes its branch network.

The two branches will be among 140 nationally to shut in response to changes in how customers are choosing to carry out their banking.

Aylsham’s Red Lion Street branch will close on July 4, and the Holt one on June 13.

Santander’s future branch network will be made up of a combination of larger branches offering improved community facilities to support local businesses and customers, and smaller branches using the latest technology to offer customers more convenient access to banking services.

Santander has consulted its trade unions on the proposed changes and will seek to find alternative roles for the 1,270 colleagues affected wherever possible. Santander expects to be able to redeploy around a third of those affected and will be closely supporting colleagues over the coming weeks as the consultation process continues.

Santander will also support customers of closing branches to find other ways to bank that best suit their needs, including individual help to find alternative branches and access digital, telephone and Post Office banking services.

Around 100 Santander branches will be refurbished over the next two years through an investment of £55m. Work to improve the North Walsham branch has already been carried out and the new-look branch was re-opened in November.

Susan Allen, head of retail and business banking, said: “The way our customers are choosing to bank with us has changed dramatically in recent years, with more and more customers using online and mobile channels. As a result, we have had to take some very difficult decisions over our less visited branches, and those where we have other branches in close proximity.”

The Aylsham branch of Santander

N & P branches to close in North Walsham, Sheringham and Wroxham

Norwich and Peterborough building society branches in North Walsham, Sheringham and Wroxham are among 28 to be closed under plans by The Yorkshire Building Society Group .

The group announced proposals to make changes to its branch network, product range and one of its brands with the aim to deliver better long-term value to its 3.3m customers.

The Yorkshire aims to close 20 Yorkshire Building Society branches in May and 28 Norwich and Peterborough (N&P) branches from September. It would maintain a high street network of 260 branches and agencies across the UK, with Yorkshire Building Society as the sole high street brand.

The Society plans to close its N&P current accounts to existing customers, and withdraw the N&P brand from the high street over the next year.

The Society will work with affected customers and will contact them to outline what these proposals mean for their specific circumstances.

Mike Regnier, Chief Executive of Yorkshire Building Society, said: “As a mutual, it is important that we always act in the best long-term interests of our membership and evolve the business in line with their changing needs. We believe these proposals give us greater focus on providing existing and future members with the things they want from us most: a safe place for their savings and funding to buy their own home, and providing these in an easy and simple way.”

“The driving forces behind the proposed branch closures are shifts in market conditions and an increasing desire among customers to transact digitally rather than on the high street. We therefore no longer believe it is the right commercial position for us to continue to maintain these 48 branches across the N&P and Yorkshire network.”

Other branches affected are Aylsham Road, Bowthorpe Main Centre and Chapelfied, Norwich.